What is the importance of a Quality Management System?
A QMS system is a structured, systematic, and documented approach to managing an organization's processes and activities in order to achieve consistent, high-quality products or services. The importance of a quality management system lies in its ability to help an organization achieve its goals by improving its processes, increasing efficiency, and enhancing customer satisfaction. It also proves to be a consolidated tool for all customer feedback, issues, rules, suppliers, documentation, risks, accidents, training records, tools, audits, and inspections. Additionally, it is capable of sending alerts, review requests, and change updates. It can also automatically import data from other software, such as ERP or mobile apps. A QMS solution gives you a comprehensive record of business processes, which makes it easier for you to understand improvement actions. For example, ISO 9001:2015 provides a strategic framework for quality management systems and ISO 1...